Trial rebill

Free Trial That Rebilled

A seven-day trial became a yearly charge

A productivity app trial ended quietly. The annual plan kicked in before anyone checked the card statement.

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"I signed up to try it for a week."

The trial required a card on file. Day eight, the annual plan activated. The charge showed up under a merchant name that did not match the app icon.

"I would not have caught it on my own."

The annual charge was buried between utility bills and grocery runs. Rivoke's audit flagged it as a new recurring subscription with an annual frequency.

"Rivoke canceled it the same week."

Through Rivoke Plus, the cancellation went through and the user got confirmation when the renewal stopped. No more annual rebills from an app they tried once.

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