Privacy Policy

Rivoke ("we," "us," or "our") operates the rivoke.com website and provides subscription cancellation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.

Company Name: Rivoke. Mailing Address: 3000 Pegasus Park Dr, Dallas, TX 75247. Phone: (888) 791-7665. Email: support@rivoke.com.

Information We Collect

When you create an account, use the Subscription Creep Calculator, link a payment account for the Subscription Audit, subscribe to Rivoke Plus, or contact support, you may provide your name, email, phone number (if you opt in to SMS alerts), Rivoke Plus billing details, read-only credentials for linked accounts, subscription data from the audit, and messages you send our team. We also collect technical data such as IP address, browser type, pages viewed, and cookies. When you link an account, Rivoke reads transaction history in read-only mode to find recurring charges. We do not store full credentials and cannot move money from your accounts.

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We may collect information including:

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Name
Email address
Linked account credentials (read-only)
Phone Number
Account Credentials
Integration Settings

How We Use Your Information

We use your information to run our cancellation service, find recurring charges, cancel subscriptions at your request, show savings from your actual transactions, bill Rivoke Plus, send SMS account notifications (not marketing), answer support requests, monitor for new charges on Plus accounts, improve the site, prevent fraud, and meet legal requirements.

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If you opt in to SMS, we use your phone number only for account notifications such as cancellation confirmations, failure notices, new charge alerts, Rivoke Plus billing notices, login codes, and support replies. Message frequency varies. Message and data rates may apply. We do not sell or share your phone number for marketing. Text STOP to [INSERT SHORT CODE] to opt out. Text HELP to [INSERT SHORT CODE] or contact support@rivoke.com or (888) 791-7665.

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Deliver, improve, and secure our subscription audit and cancellation services.

Data Sharing

Rivoke does not sell your personal information. We may share it with service providers who help us process payments, deliver SMS, host data, or run analytics, each under confidentiality obligations. We may also disclose information when required by law, to enforce our Terms, to protect Rivoke or users, or if our business is sold, in which case you will be notified of any ownership change.

Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. No online system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Data Retention

We keep your information while your account is active or as needed to provide services. If you close your account, we delete or anonymize personal data within a reasonable time except where law or disputes require retention. Audit transaction data is kept only as long as needed to deliver results.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, opt out of SMS by texting STOP, or withdraw consent where applicable. Contact support@rivoke.com or (888) 791-7665 to make a request. We will respond within the time required by applicable law.

Cookies & Tracking

rivoke.com uses cookies and similar technologies to improve your experience, analyze usage, and support site features. You can manage cookies in your browser settings. Disabling cookies may limit some functionality. Our site may link to third-party sites we do not control; review their privacy policies separately. Our services are not directed to anyone under 18, and we do not knowingly collect data from children.

Contact Us

Questions about this Privacy Policy or our data practices? Phone: (888) 791-7665. Email: support@rivoke.com. Mailing Address: 3000 Pegasus Park Dr, Dallas, TX 75247. Rivoke may update this policy at any time by posting changes on this page. Continued use of our services after changes means you accept the updated policy.